Posted by Heart Hugger on May 21, 2019 10:02:11 AM
The care that you provide to patients goes a long way toward their recovery. Healing isn't just a physical tasks- it's also one that is guided by our emotions and stress levels.
Have a Caring and Professional Staff
There will be many staff members that will come into contact with your patients to provide heart surgery patient care. Each one of those staff members should be well-trained both in their bedside manner and their medical duties. The staff should have a positive attitude that helps patients believe in themselves and their futures. Make sure they know to keep their promises to patients and to stay on top of any problems. Only thorough training can show employees how important these factors are and how much they are stressed in your medical environment.
Listen to Complaints
Every patient will have complaints, but not all of them are listened to. When there are complaints voiced, pay attention to them even if they seem trivial. You may have seen these problems a thousand times, but it's the first time your patient is experiencing them. Sometimes, even if there is nothing that can be done for your patient to ease the problem, simply knowing that they were listened to can be helpful.
Know Your Patients
Patients all know that they are not your only patient, but it can be disheartening when a doctor comes in to give a patient care and has to open the medical file to find out who this patient is and why they are there. There is no excuse for not knowing why a patient is there before you walk in. If there is little time, simply look at the file and be ready with a name and a general idea of the patient's problem. This instills more confidence in the patient that you are well-equipped to help them with their problem and are willing to do so.
In heart surgery patient care, the problems that patients present are often serious, and helping them to be calm and confident can only be helpful to them. Take the time to ensure that everything is in place to make this happen.